The Andorran Telecommunications Service (STA) is constituted as a public law entity, with its own legal personality and autonomous organization. The object of STA is the management and exploita­tion, exclusively, in Andorran territory, of telecommunications services in general – fixed telephones, mobile telephones, data transmission, Internet and other auxiliary or supplementary telecommunication services – including matters referring to interna­tional communications.

The Andorran Telecommunications Service is also responsible for managing the techni­cal infrastructures and national broadcast­ing networks for radio and television, both analogue and digital (TDT).

STA was formed as a public company in 1975. STA is governed and administered by a Board of Directors with full responsibil­ity to the Government of Andorra for the management, direction and representa­tion of the service, and the management, administration and disposal of its assets and resources.

 

To provide all the Telecommunications services that the country needs with maximum quality and efficiency, acting as a catalyst and assisting in the develop­ment of the country’s economy and society, becoming a reference point and technological partner for Andorran businesses.

To contribute value to the customers, to the country and to the employees: maintain the company with attention always centered on the customer and work towards achieving excellence in service; keeping the profit level up and supplying resources to the Principality of Andorra; promoting the personal and professional development of STA’s human team.

A strategy based on 6 lines

• Excellence in customer attention as a differentiating factor,

• Giving maximum quality service at the best price,

• Maintaining profit levels, Economic and social development of our country,

• Making STA a reference point and technological partner for businesses in our country,

• Creating a working team motivated to achieve the company’s objectives.

STA provides a broad catalogue of products and services all around the country, such us: Fixed Telephones, Mobile Telephones, ADSL, Internet Services, Data Services, Data Storage, Advertising/ Directory, Radio & Television.

 

Software de gestión SOA

STA leverages Vitria Technology, its platform M3O ESB and professional services to deliver the required functionality on-time and on-budget

• Vitria M3O ESB

• JBoss Application Server

• Oracle 10g Enterprise Edition

• High Availability Support

As shown in below diagram, STA collects orders using Siebel’s CRM application, manages billing with Geneva Billing System, provisions services, and does the activation piece with M3O ESB and the different process models developed over M3O ESB to support the different services delivered at customers home.

Vitria M3O ESB is the BPM and integration engine that allows processes to run across these systems with a minimum of human interaction, high degree of visibility and a minimum of disruptions.

Sample: The power of this approach, and the reason that STA selected it, is that it directly supports a process-centric model for the business support systems which is far superior to the data-driven approach of stand-alone transactional applications. The process-centric approach more closely matches how customers interact with the business and is also easier to change since the key elements are centralized in the BPM layer. STA’s customers are not interested in whether an order is in the order entry system, the provisioning system or someplace else, they want to know when their service is ready and how they can change their service whenever they want. The process-centric approach is thus a key requirement.

• Desarrollo de servicios robustos más rapidamente — facilitando una respuesta ágil a los cambios de negocio

• Service provider STA, establishes a flexible SOA and j2EE based architecture, to sup­port the rapid introduction and scaling of cutting-edge services such us FTTH

  • Use M3O ESB rather than looking at a specific packaged application, with higher costs, and risks when trying to meet requirements.

  • Use M3O ESB in order to build in first instance an Activation System, generating SOA enabled and reusable components, such as the Network Command Layer, the Rule Engine service, and others, for future reusability.

  • Deploy, in time, new services over FTTH, reusing previous SOA enabled developed components, looking at, mainly, how to put new processes and services with agility and velocity.

  • Provide a highly reliable infrastructure.

  Appreciated benefits

  • 36% IT development time reduced in order to support new services thanks to M3O ESB and the SOA/j2EE decision and approach, versus other alternatives such us do-it-yourself or acquisition of specific package applications.

  • Quicker development

  • Agile and accurate with the FTTH requirements

  • Right technology decision

  • IT architecture consolidated, scalable, and time to market reduced

  • Rigorous methodology adopted

  • High components reutilization

  • Projects standardized

  • Lower training curve due to Vitria continuous support to latest tendencies and technologies.